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FAQ
1. Who are we?
We are StreetWearStyles, a global online retailer specializing in men’s and women’s fashion, including casual, streetwear, and special occasion collections.
2. Where do you ship from?
We ship from our Hong Kong warehouse. Orders are dispatched from the location closest to your delivery address when possible.
3. Payment & Security
- We accept all major credit cards.
- No hidden fees at checkout—what you see is what you pay.
- Payment data is encrypted and fully secured.
4. Returns & Refunds
- 30-day return policy for most items.
- Contact service@ctdtechlimited.com to initiate a return or exchange.
- Refunds are processed within 3–5 business days to the original payment method.
5. Customization & Personalization
- Customized items (names, numbers, or designs added to clothing) cannot be returned unless defective.
- Standard production adds 2–3 days to processing; peak seasons may extend to 5 days.
6. Product Quality & Sizing
- Products are high-quality, comfortable, and designed to match the latest fashion trends.
- Size charts are available on each product page. Please check before ordering.
7. Contact & Bulk Orders
- Customer service: service@ctdtechlimited.com
- Bulk orders: Contact us for special pricing on 10 items or more.
8. Lost or Stuck Packages
- We provide tracking for all shipments. Contact us with your order number for assistance.
9. Order Changes or Cancellations
- Contact us immediately at service@ctdtechlimited.com. Orders can only be modified or canceled if they have not entered processing or customization.
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