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Refund policy
At StreetWearStyles, we take pride in providing exceptional customer service. Your satisfaction matters, so we offer a 30-day return window from the date of purchase, no matter where you are located. To be eligible for a return, items must be in their original condition with all tags attached and returned in the manufacturer’s packaging. Returns that do not follow these requirements may incur a 10% deduction from the refunded amount.
If you are exchanging an item, the return shipping cost is your responsibility, except in cases where we sent the wrong item.
Exceptions:
- Personalized or custom-printed clothing cannot be returned. This includes items with names, numbers, or designs added during the ordering process.
- Standard items that include pre-selected designs may be returned at the discretion of our management. Please contact our customer support before initiating such returns.
How to Return:
- Include all tags and original packaging.
- Add a note specifying whether you want a refund or an exchange.
- Faulty items must be returned within 5 working days (UK) or 10 working days (international) with all packaging and tags.
- International customers outside the EU should mark their packages as “UK Return” on customs labels to avoid extra charges.
For questions about returns, exchanges, or faulty items, please email us at service@ctdtechlimited.com.
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